Star Alliance has completed the rollout of a new check-in concept in the south wing at Tokyo Narita Airport, Terminal 1, “offering customers a wider choice of check-in options and giving them more control over this part of the travel process,” the alliance said. According to Star, the layout of the check-in area has been changed and check-in desks are allocated by airline rather than class of travel. This revised layout goes hand-in-hand with the installation of new self-service ...

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