IATA WPS: Dubai Airports CEO calls for ‘fundamental shift’ in industry thinking
Credit: IATA World Passenger Symposium/Twitter
Dubai Airports Co. CEO Paul Griffiths believes the airline industry needs to ditch its silos, eliminate inefficiencies and become more consistent to truly upgrade the customer experience. Speaking at the IATA World Passenger Symposium in Barcelona, Griffiths said aviation has been characterized by...
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