London Heathrow Terminal 5's long-anticipated opening yesterday was marred by numerous technical problems, including the failure late in the day of the facility's much publicized high-tech baggage handling system. The £4.3 billion ($8.6 billion) terminal, used solely by British Airways, has been touted as the antidote to customer service problems at the busy airport, but its first day of operation was far from smooth. BA cancelled 34 flights and suspended all bag check-in after 5 p.m., ...

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