British Airways officials are heralding the success of London Heathrow's Terminal 5, which they say is contributing to improved operations and ontime performance just a little more than a year after its very troubled opening. The March 2008 debut of the £4.3 billion ($6.37 billion) facility was ruined when the baggage system broke down, forcing cancellation of hundreds of flights. The fiasco cost BA an estimated £16 million, reflecting the costs associated with the disruption as ...

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