The UK CAA is looking into whether British Airways (BA) fully complied with its passenger-rights obligations, after the airline mistakenly told some passengers their flights were canceled during an upcoming pilots’ strike. “We have been in contact with the airline to determine what has happened and are seeking an explanation to confirm how it complied with its re-routing obligations to consumers,” UK CAA director Richard Stephenson said Aug. 27. “Passengers who have ...

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