Typically, full-service carriers focus their passenger comfort improvements on their premium cabins. Air New Zealand, always happy to buck industry trends, found a way to enhance its main cabin—and then to make an innovative product even better. Air New Zealand introduced the Economy Skycouch in 2011. A patented design, Skycouch allows a row of three economy seats to convert into a flat, flexible surface for rest, relaxation and play. It has revolutionized long-haul travel in the ...

Subscribe to Access this Entire Article

"ATW’s Passenger Experience Achievement: Air New Zealand" is part of ATW Plus, our online premium membership. Subscribing will provide you access to exclusive news, carefully researched airline financial, fleet and traffic data, plus the option to receive our popular, award-winning print magazine. To learn more, click here. If viewing via ATW Mobile, please login and click "Read web article" to view fully. Questions? ATWPlus@penton.com.

Already registered? Log in here.