The Association of Asia Pacific Airlines (AAPA) director general Andrew Herdman said one key area AAPA members must discuss at this week’s 62nd Assembly of Presidents in Jeju, Korea is the handling of mass service disruptions, along with passenger rights legislations, as the region faces increased natural events such as Typhoon Jebi and the Hokkaido earthquake in Japan. Speaking ahead of the assembly, which begins Oct. 19, Herdman said current passenger rights legislations ...

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