Aircraft cabin experts believe there could be scope to monetize overhead storage space, causing a ripple effect of customer service benefits. “‘We have a very full flight today and we’re not going to be able to fit everyone’s bags.’ What a horrible way to start a flight,” Safran Cabin ZEO EVP Scott Savian said at the recent Aircraft Interiors Expo (AIX) in Hamburg. “The stress level of passengers goes up. Crew are not welcoming; they’re ...

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